| |
ILL Express! Help
-
What if I forget my password?
- Is
security a problem if I use a public workstation?
- Why
is my account blocked?
-
Canceling a Request
- Changing a Password
-
Changing Your User
Information
- Designating an Authorized User
-
Edit a Request -
see,
View/Modify Outstanding Requests
- Electronic Delivery
- Explanation of Statuses
- First Time Users
- How am I
notified that items have arrived?
- How
do I contact the Interlibrary Loan Department?
- Renewing an Item
-
Requesting a Book (Loan)
-
Requesting a Book Chapter
- Requesting a Microform
- Requesting a Patent
-
Requesting a
Photocopy (Article)
- Requesting a Report
- Requesting a Standard
- Requesting a Thesis or Dissertation
-
Requesting Transactions/Proceedings
- Resubmitting a Request
-
View/Modify Outstanding
Request
-
How do I register for ILL service
if I live at a distance from campus, or am a Distance Education
student?
In
the event that you forget your password, please contact the Interlibrary
Loan Department at (803) 777-2805 or
uscill@mailbox.sc.edu. We can
then reset your password allowing you access to the
ILL Express!
system. If we reset your password, please
change it once you are back in the
ILL Express!
system.
Is security a problem if I use a
public workstation?
Yes. Web
browsers cache information and create a history file on the local
workstation. This allows a subsequent user of the workstation to access
the system under your name using the browser's Back button to recall a
page from the cache, or by finding a page with your personal information
in the browser's history file. If you are concerned about the security
of your interlibrary loan requests, you can take the following steps:
|
1.
Access the ILL
Express! system
only from your personal computer or an otherwise secure
workstation.
2.
When using a public access workstation:
o
Delete from the history file of your Web browser those pages
that you do not want anyone else viewing.
OR
o
Exit from the Web browser before you leave the workstation.
This prevents the Back button from accessing the pages you
were working with. |
Back to Top
Your account may be blocked because you have overdue interlibrary loan
material. Please read the
Borrowing Conditions and Return of Materials section in the
ILL
Policies and Procedures section.
If you have any questions about account access, please visit the
Interlibrary Loan Department on Level 5 of Thomas Cooper Library, or
contact us at
uscill@mailbox.sc.edu or (803) 777-2805.
Back to Top
Please Note: You cannot cancel a request that has already been sent out to a lender (Request Sent status).
- Logon to ILL Express!
using your username and password.
- On menu on the left, scroll down to the
View area. Click on
the Outstanding Requests link to display your
active requests.
- Select the request that you wish to
cancel by clicking on the transaction number link. You
will then see detailed information about that request.
- Click on the Cancel Request button
in the top right-hand corner of the page. This will automatically
cancel the request.
- The Main Menu will reappear displaying
a message confirming the cancellation of your request.
- To resubmit a cancelled request see
View/Resubmit Cancelled Requests also in this section.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from
the browser.
- Logon to ILL Express! using
your current username and password ("ill" if your password has
been reset by an Interlibrary Loan Staff member).
- On the menu on the left, scroll down to the
Tools area. Click
on the Change Password link.
- Enter your current password ("ill" if
your password has been reset by an Interlibrary Loan Staff member)
and your new password.
- Click on the Submit Information
button.
- The Main Menu will reappear displaying
a message confirming that your password has been successfully
changed.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from
the browser.
Remember: Passwords
are case-sensitive.
You can change the following information:
- Name
- Preferred Notification Method
- E-Mail Address
- Daytime Phone
- Preferred Photocopy Delivery Method
- Electronic Delivery if Possible
- Campus Address
- Local/Home Address
- Department or Academic Major
- Authorized Users (other people who can
pick up your materials)
To change your user information:
- Logon to the ILL Express!
system using your username and password.
- On the menu on the left, scroll down to the
Tools area. Click on the Change
User Information link.
- Edit the fields you wish to change.
- Click on the Submit Information
button.
- The Main Menu will reappear.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from
the browser.
- If your Social Security Number is incorrect,
notify the ILL Department at (803) 777-2805 or
uscill@mailbox.sc.edu.
You may designate an Authorized User, who will
be allowed to pick up interlibrary loan material for you. On
menu on the left, scroll down to the Tools area. Click on
the Change User Information button. Add the name of the
person you would like to designate as an authorized user and click on
the Submit Information button at the bottom of the screen.
This person's name will appear on your ill documentation and he/she will be
allowed to pick up material for you, after producing a proper ID.
This authorization is not the same as the Circulation Proxy
Card which does not extend to interlibrary loan books.
Many
libraries ship photocopies of articles to us in electronic format. In
the past we printed these articles before delivering them to you. Now,
through ILL Express!,
we are able to offer you the option of electronic delivery of these
articles in PDF format, which can be read with Adobe's Acrobat Reader,
available for free from
Adobe.
You will also need either Internet Explorer or Netscape. You may have
problems reading the files if you are using Netscape version 4.5.
Earlier versions and later versions of Netscape should work just fine.
You may also download the files and view them using Adobe Acrobat. To
download the latest version of Netscape for free, visit the
Netscape Download Page.
You can read more about electronic delivery in the
Electronic Delivery section on the
ILL Express!
Help pages.\
We can electronically deliver articles that are
sent to us in an electronic format. We post these articles in PDF format
on your ILL Express! account. From there you can access
these articles for 30 days.
To sign up for electronic delivery:
- Logon to ILL Express! using
your username and password.
- On menu on the left, click on the
Change User Information link under Tools.
- Answer "Yes" to the question "Prefer Electronic
Delivery if Possible? (PDF file via web"
- While reviewing your personal information
please make sure that the current e-mail address listed on your
account is valid to ensure proper delivery of notifications when
your articles have arrived.
- When you are finished updating your
information, click on the Submit Information button at the
bottom of the page. Your changes will be recorded.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from
the browser.
To view/print electronically delivered articles.
- Logon to ILL Express! using
your username and password.
- On the Main Menu, scroll down to the Review
Requests area. Click on the View/Download Electronically
Received Articles button. This will display all the requests
that you have available via electronic delivery.
- You will need Adobe Acrobat and Internet
Explorer or Netscape to view your articles.
To download
Adobe Acrobat for free, visit the Adobe Download
Page. To download the latest version of Netscape for
free, visit the Netscape
Download Page.
- Select the request you wish to view/print
by clicking on the transaction number link. Adobe Acrobat
will open automatically and display the selected article.
- Within Adobe Acrobat, you may read or print
the article. Directions for saving to a disk or your hard
drive are below.
- After you have read or printed the article,
click on the Delete button. This will remove the article
from your outstanding requests list, but the article will remain
available on the ILL Express! server for 5 more days.
Call the ILL Department within this time period if you would like to reinstate the article
after deleting it.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from
the browser.
To save electronically delivered articles.
- Logon to ILL Express! using
your username and password.
- On the Main Menu, scroll down to the Review
Requests area. Click on the View/Download Electronically
Delivered Articles button. This will display all the requests
that you have available via electronic delivery.
- Find the request you want to save. Right
click on the transaction number link.
- If you are using Internet Explorer as your
browser, select Save Target As. If you are using
Netscape as your browser, select Save Link As.
- Specify where you want the articles saved
and name the file.
- After saving the article, you may view it
using Adobe Acrobat.
- After you have saved the article, click
on the Delete button. This will remove the article
from your outstanding requests list, but the article will remain
available on the ILL Express! server for 5 more days.
Call the ILL Department within this time period if you would like to reinstate the article
after deleting it.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from
the browser.
ILL Express!
uses various statuses to track interlibrary loan requests. These statuses,
listed below, may be used to pinpoint the exact location of any given
item at any given time. Please note that these statuses reflect the
actions of the requesting customer as well as those of the ILL staff.
Awaiting Copyright Clearance
The article request has been submitted by the customer and it
is awaiting copyright processing to determine if any copyright fees
need to be paid. These fees, if required, are paid by the library, not
by the requesting customer.
Awaiting Copyright Permission
The article request has been submitted by
the customer and has gone through the Copyright Clearance process.
Copyright fees cannot be paid in the usual manner and we are determing
if the request can be acquired from a commercial document delivery
provider.
Awaiting ALA Processing
The request has been submitted by the customer. It cannot
be processed via OCLC, the worldwide electronic database through which
we place most of our requests. It will now be processed as an ALA
(American Library Association) request (a paper request as opposed to
an electronic request) and sent via fax or mail to a potential lender.
Awaiting Customer Contact
The requested item has arrived and has been processed by the
ILL staff, but we have not yet contacted the customer to inform him/her
that it has arrived.
Awaiting Doc Provider Processing
The article request has been submitted by the customer.
It has been determined in the copyright clearance process that copyright
fees must be paid and the only method available to do so is through
a commercial document provider. The item will be requested from a document
provider. The copyright fees are paid by the library, not by the
requesting customer.
Awaiting Extensive Searching
The request has been been submitted by the
customer. Preliminary searching was unsuccessful. The
ILL librarians will now do extensive searching to determine if a lender
can be found.
Awaiting Faculty Express Processing
The request has been submitted by a faculty member as
a Faculty Express order and is awaiting processing by one of the ILL
Librarians.
Awaiting Other
Request Processing
The request has been submitted by the customer and has gone through
the copyright clearance process, if necessary. The customer has provided
a call number (as opposed to an Awaiting Request Process order).
The request is now ready to be searched and requested from potential
lenders.
Awaiting Overdue Resolution
The item is overdue according to our records,
however the customer has informed us that the item was returned to
Thomas Cooper Library. The ILL Staff is searching for the
item and determining how to resolve the problem.
Awaiting Post
Receipt Processing
The requested item has arrived, but has not yet been fully processed
by the ILL staff.
Awaiting Request Processing
The request has been submitted by the customer and has gone through
the copyright clearance process, if necessary. It is now ready to be
searched by ILL staff and requested from potential lenders.
Awaiting Return Label Processing
The item has been returned to the ILL office by the customer
and return processing has been started by the ILL staff. It
is currently awaiting a return label so that it can be returned to
the lender.
Awaiting Stacks Search
The request has been submitted
by the customer. The ILL staff has determined that the item is owned
by Thomas Cooper Library and is verifying that it is available for
the customer.
Cancelled By Customer
The customer has cancelled this request and no longer requires the
requested item.
Cancelled By ILL Staff
The request has been cancelled by the ILL staff. An e-mail has
been sent to the customer giving the reason for the cancellation.
Checked Out to Customer
The item has arrived, has been processed by the ILL staff, and has
been checked out by the customer or by one of his/her proxies.
The customer is responsible for the item until it has been
returned to the ILL Department.
Customer Notified via E-Mail
The item has arrived, has been processed by the ILL staff, and the
customer has been notified of its availability via E-Mail. This
status reflects the customer's preferred notification method
(E-Mail) as entered in his/her personal information page.
Customer Notified via Mail
The item has arrived, has been processed by the ILL staff, and the
customer has been notified of its availability via mail. This status
reflects the customer's preferred notification method (Mail) as
entered in his/her personal information page.
Customer Removed from System
This customer has been deleted from the ILL Express!
system. Reasons for this may include ineligible status, duplicate
customer records, or disciplinary action for abuse of ILL.
Delivered to Web
The item has arrived, has been processed by the ILL staff, and has
been posted to the requesting customer's personal ILL
Express!
page, where it may be viewed and/or downloaded electronically via
Adobe Acrobat.
In Print Queue
The item has arrived and has been partially processed by the ILL
staff. It is currently awaiting the printing of its ILL
identification label.
In Return Address Print Queue
The item is in the ILL office and the return process has been
started by the ILL staff. It has been checked in and is
awaiting the printing of its return address label.
In Transit
The item is in the ILL office waiting to be returned to the lender.
Incorrect Item Received and Returned
An item was received that does not match the item that was requested.
It has been returned to the lender and the original item is being re-requested.
Item Checked In
The item has been returned to the ILL office (not to the lender)
by the customer and the item has been checked in. It is now ready
for return processing.
Item Returned
The item has been returned to the lender.
Received Incorrect/Partial Item
The item was received but does not match the item that was requested
or the order is incomplete. The ILL staff will determine the quickest
means to correct this.
Request Finished
The entire request process has been completed successfully.
Requests with this status are archived under the "View Request History"
button.
Note: Cancelled requests are not at "Request Finished"
status and thus do not display under "View Request History".
Cancelled requests may be found under the "View/Resubmit Cancelled
Requests" button.
Request Held Until...
The request is being held for later processing. This status is
used mostly in December when Interlibrary Loan services cease over
the holidays. Requests are held until they can be processed in January
of the following year. This status may also be used to hold difficult
requests until we receive more information.
Request In Processing
The request is being processed at this moment.
Request Sent
The request has been sent to several owning libraries and ILL
is waiting for a response.
Submitted by Customer
The request has been submitted by the customer and is awaiting
processing by the ILL staff.
- First time users must enter their customer
information before they can logon to ILL Express!
- On the
ILL Home Page select Register for
ILL Express!. If you have
already used ILL Express! please do not register as a First
Time User again. ILL staff can reset your password or remind you of
your username if you have forgotten them.
- Click on the First Time Users Click Here
button at the bottom of the page.
- A New User Registrationform
will appear. Enter as much information as possible. Please be sure
to fill out the required fields (these are noted in red).
- If you want someone else to be authorized
to pick up your interlibrary loan material, make sure you put the
appropriate information in the Authorized Users field.
- Choose a username. We do not recommend
using your social security number as a username.
- Choose a password. Make it something you
can remember. Please remember your username
and password are case-sensitive.
- After entering your user information click
on the Submit Information button at the bottom of the page.
- The Main Menu will appear.
- You should now be able to use ILL
Express! The next time you want to use ILL
Express!, go directly to the logon page. Please do not logon as a First Time User again. It
is your responsibility to keep track of your username and password, however,
ILL staff can reset your password or remind you of your username if
you have forgotten them. Once you are registered
you will need to enter only your username and password to
use ILL Express!
Please remember that your username and password are case sensitive.
- When you are finished using ILL Express!
exit by clicking on the button labeled Exit ILL Express!
at the top of the Main Menu.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from the
browser.
- Please remember that it is your responsibility
to keep track of your account information, including your username
and password, in order to use ILL Express!
- If you need to change
your contact information on your account (i.e. e-mail address, phone number,
mailing address, etc.) or if your status (i.e. undergraduate, graduate, staff,
faculty, etc.) should change please see Changing Your User Information.
- If you forget your username and/or password
do not re-register, please contact the Interlibrary Loan Department
at: uscill@mailbox.sc.edu or (803)
777-2805.
- To track requests that you have placed please
see View/Modify Outstanding Requests.
- When an item arrives in the Interlibrary
Loan Department and is processed by the staff, a notification
will be sent to you via the e-mail address specified in your
User
Information. Please always remember to keep your e-mail address
current.
- Due to the nature of certain e-mail filtering
software, notifications from our address,
uscill@mailbox.sc.edu, may be sent to some
programs' trash or junk mail folders. Please check to make sure that
our address is not blocked by your software or e-mail service to ensure
you will receive all of your notifications.
- Because e-mail can be unreliable, we do
expect patrons to check the status of their requests online. You may
do this by clicking on the "View/Modify Outstanding Requests" button
on the ILL Express! Main Menu.
Click here for an explanation
of statuses.
- If no e-mail address is available it will
take us longer to notify you about the arrival of an item because
we must then mail a notification to you.
The Interlibrary Loan Department is open 8:30
am - 5:00 pm, Monday through Friday. We are located on the 5th
Floor, Room L517, of Thomas Cooper Library. You may reach
us at (803) 777-2805 or at
uscill@mailbox.sc.edu.
Our fax number is (803) 777-9503.
- Logon to ILL Express! using
your username and password.
- On the Main Menu, scroll down to the View
area. Click on the Checked
Out Items button to display everything checked out to your username.
- Select the item that you wish to renew by
clicking on the transaction number button. You will then see detailed
information about that request.
- If renewals are allowed for an item, there will be a clickable link, Renew Request, at the top of the page. Click on this link. If renewals are not
allowed, please return the book to the Interlibrary Loan Department as
soon as possible to prevent receiving overdue letters and fines.
Keep in mind that the system will not allow you to
renew an item until five days or less before the original due date.
- After renewing a request, you will be notified
that "This item has been renewed for another 2 weeks. There can
be no further renewals."
- Once the item has been renewed, the due
date will automatically reflect the two week renewal.
- To return to your checked out items list click on the Checked Out Items button, on the left-side menu,
where you may view/renew other items checked out to your username.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from
the browser.
- Please note that renewals are granted by
the lending institution and that renewal requests can be denied.
Interlibrary loan books are subject to recall at any time.
Please check the
library catalog,
including SCarlit,
under author and title to be certain that the material you need is not
already held by the University Libraries.
See our
Policies and Procedures
for a list of items that may not be available through interlibrary loan.
- Logon to ILL Express! using
your username and password. The Main Menu for ILL Express!
will open and show any outstanding (not yet recieved) requests you may have.
- Click on the Book button below the New Request heading
to open a request form.
- Enter as much information about the item
you are requesting as possible. Please include information such as
author(s), editor(s), publisher, publishing date, publishing place, and the
book's ISBN number as well as any other additional information about the
item. Title is a required field. The more information given, especially
the ISSN/ISBN number, the faster the searching process will be for
the Interlibrary Loan Staff.
- Add your citation source (where you got
the information).
- If you have additional information, enter
it in the notes field.
- After entering all the information, click
on the Submit Request button. If you have made a mistake,
simply edit the field in question. If you have already submitted
the request, see notes for
Outstanding Requests.
- The Main Menu will reappear.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from the
browser.
Please remember to submit
a separate request for each item.
Please
check the
library catalog
under author and title to be certain that the material you need is not
already held by the University Libraries.
If you need more than one chapter from
a particular book please request the entire book. See Requesting a Book (Loan)
See our
Policies and Procedures
for a list of items that may not be available through interlibrary loan.
- Logon to ILL Express! using
your username and password. The Main Menu for ILL Express!
will open.
- Click on the Book Chapter
button to open a request form.
- Enter as much information about the item
you are requesting as possible. Please include information such as
author(s), editor(s), publisher, publishing date, publishing place, and the
book's ISBN number as well as any other additional information about the
item. Title is a required field. The more information given, especially
the ISSN/ISBN number, the faster the searching process will be for
the Interlibrary Loan Staff.
- Add your citation source (where you got
the information).
- If you have additional information, enter
it in the notes field.
- After entering all the information, click
on the Submit Request button. If you have made a mistake,
simply edit the field in question. If you have already submitted
the request, see View/Modifying
Outstanding Requests, also in this section.
- The Main Menu will reappear.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from the
browser.
Please remember to submit
a separate request for each item.
Please check the
library catalog under author and
title to be certain that the material you need is not already held by
the University Libraries.
See our
Policies and Procedures
for a list of items that may not be available through interlibrary loan.
- Logon to ILL Express! using
your username and password. The Main Menu for ILL Express!
will open.
- Click on the Book button
to open a request form. Because microforms are normally returned
to the lending library, just as a book is returned, requests for
these items are treated as book requests.
- Enter as much information about the item
you are requesting as possible. Please include information such as
author(s), editor(s), publisher, publishing date, publishing place, and the
item's ISBN number as well as any other additional information about the
item. Title is a required field. The more information given, especially
the ISSN/ISBN number, the faster the searching process will be for
the Interlibrary Loan Staff.
- Add your citation source (where you got
the information).
- If you have additional information, enter
it in the notes field.
- After entering all the information, click
on the Submit Request button. If you have made a mistake,
simply edit the field in question. If you have already submitted
the request, see View/Modify
Outstanding Requests, also in this section.
- The Main Menu will reappear.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from the
browser.
Please remember to submit
a separate request for each item.
Back to Top
Requesting a Patent
Please check the
library catalog under author and
title to be certain that the material you need is not already held by
the University Libraries.
See our
Policies and Procedures
for a list of items that may not be available through interlibrary loan.
- Logon to ILL Express! using
your username and password. The Main Menu for ILL Express!
will open.
- Click on the Patent button
to open a request form.
- Enter as much information about the item
you are requesting as possible. Please include information such as
author(s), editor(s), publisher, publishing date, publishing place, and the
item's ISBN number as well as any other additional information about the
item. Title is a required field. The more
information given, especially the patent number and the country,
the faster the searching process will be for the Interlibrary Loan
Staff.
- Add your citation source (where you got
the information).
- If you have additional information, enter
it in the Notes field.
- After entering all the information, click
on the Submit Request button. If you have made a mistake,
simply edit the field in question. If you have already submitted
the request, see View/Modifying
Outstanding Requests,
also in this section.
- The Main Menu will reappear.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from the
browser.
Please remember to submit
a separate request for each item.
Back to Top
Please check the
library catalog,
TDnet Electronic Journals
Management database, and SCarlit under
journal title to be certain that the material you need is not already
held by the University Libraries.
See our
Policies and Procedures
for a list of items that may not be available through interlibrary loan.
- Logon to ILL Express! using
your username and password. The Main Menu for ILL Express!
will open.
- Click on the Article
button to open a request form.
- Enter as much information about the item
you are requesting as possible. Please include information such as
author(s), editor(s), publisher, publishing date, publishing place, and the
book's ISBN number as well as any other additional information about the
item. Title of a Larger Work is a required field. The more information
given, especially the ISSN/ISBN number, the faster the searching
process will be for the Interlibrary Loan Staff.
- Add your citation source (where you got
the information).
- If you have additional information, enter
it in the Notes field.
- After entering all the information, click
on the Submit Request button. If you have made a mistake,
simply edit the field in question. If you have already submitted
the request, see View/Modify
Outstanding Requests, also in this section.
- The Main Menu will reappear.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from the
browser.
Please remember to submit
a separate request for each item.
Requesting a Report
Please check the
library catalog
under author and title to be certain that the material you need is not
already held by the University Libraries.
See our
Policies and Procedures
for a list of items that may not be available through interlibrary loan.
- Logon to ILL Express! using
your username and password. The Main Menu for ILL Express!
will open.
- Click on the Report button
to open a request form.
- Enter as much information about the item
you are requesting as possible. Title is a required field. The more
information given, especially the report number, the faster the searching
process will be for the Interlibrary Loan Staff.
- Add your citation source (where you got
the information).
- If you have additional information, enter
it in the Notes field.
- After entering all the information, click
on the Submit Request button. If you have made a mistake,
simply edit the field in question. If you have already submitted
the request, see View/Modifying
Outstanding Requests,
also in this section.
- The Main Menu will reappear.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from the
browser.
Please remember to submit
a separate request for each item.
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Please check the
library catalog under author and
title to be certain that the material you need is not already held by
the University Libraries.
See our
Policies and Procedures
for a list of items that may not be available through interlibrary loan.
- Logon to ILL Express! using
your username and password. The Main Menu for ILL Express!
will open.
- Click on the Standards Document
button to open a request form.
- Enter as much information about the item
you are requesting as possible. Title is a required field. The more
information given, especially the standard number, faster the searching
process will be for the Interlibrary Loan Staff.
- Add your citation source (where you got
the information).
- If you have additional information, enter
it in the Notes field.
- For more information on standards, see the
ILL Express!
Policies and Procedures section on industry standards.
- After entering all the information, click
on the Submit Request button. If you have made a mistake,
simply edit the field in question. If you have already submitted
the request, see View/Modify
Outstanding Requests, also in this section.
- The Main Menu will reappear.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from the
browser.
Please remember to submit
a separate request for each item.
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Requesting a Thesis or Dissertation
Please check the
library catalog under author and
title to be certain that the material you need is not already held by
the University Libraries.
Also, be sure to check the ProQuest Database for all of Theses and Dissertations available online through the University Libraries.
See our
Policies and Procedures for a
list of items that may not be available through interlibrary loan.
- Logon to ILL Express!
using your username and password. The Main Menu for ILL
Express! will open.
- Click on the Thesis/Dissertation
button to open a request form.
- Enter as much information about the
item you are requesting as possible. Please include information
such as author(s), editor(s), publisher, publishing date, publishing place,
and the ISBN number, if available, as well as any other additional information
about the item. The more information given the faster the searching
process will be for the Interlibrary Loan Staff.
- Add your citation source (where you
got the information).
- If you have additional information,
enter it in the notes field.
- Please note that dissertations and theses
may be available for purchase through University Microfilm (UMI).
If the item you are requesting is not available through normal
interlibrary loan borrowing methods, you may contact the Interlibrary
Loan Department for information on purchasing the title you need.
Please see Dissertations
and Theses in our Policies and Procedures.
- After entering all the information,
click on the Submit Request button. If you have made a
mistake, simply edit the field in question. If you have already
submitted the request, see View/Modifying Outstanding Requests,
also in this section.
- The Main Menu will reappear.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from
the browser.
Please remember to submit
a separate request for each item.
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Logon to ILL Express!
using your username and password.
-
On the Main Menu, scroll down to the View
area. Click on the Cancelled Request
button. Select the item you wish to view by clicking on the transaction
number button. You will then see detailed information about that
request.
- From here you may edit the request by
changing the existing information or providing additional information.
- Click on the Resubmit Request
button in the top right-hand corner of the page. This will
automatically change the request status to Awaiting
Request Processing or Awaiting Copyright Clearance.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from
the browser.
- Outstanding Requests are requests still
being processed by the Interlibrary Loan Staff. They do not include
items that are checked out, cancelled, or items that you have
already received. Although Awaiting Overdue
Resolution requests are in this queue, they cannot be edited.
- Logon to ILL Express!
using your username and password.
- On the Main Menu, scroll down to the
Review Requests area. Click on the View/Modify
Outstanding Requests button. Select the item you wish to view
by clicking on the transaction number button. You will then see detailed
information about that request.
- From here you may edit the request by
changing the existing information or providing additional information.
- You may also check the status of a request
by clicking on the transaction number button and scrolling to the
tracking information. The last entry is the current status.
- Click on the Exit to Main Menu
button to continue using ILL Express!.
- When you are finished using ILL Express!,
exit by clicking the Logoff option at the top of the menu on
the left side of the screen.
- If you are using a public access workstation,
you should clear your Web browser's history file and exit from
the browser.
Service for Students who Live at a Distance
or Distance Education students
If you are a USC-Columbia student who
lives outside of Richland or Lexington County, and you do not have a new
Carolina Card, please contact the
Thomas Cooper
Library Circulation Department
to obtain a University barcode number. You will need this
barcode number to register for ILL Express!. The
Circulation Department may be reached at (803) 777-3145 or at
ecirc@mailbox.sc.edu.
Thomas Cooper Library hours may be found
here.
If you are a Distance Education student
and do not have a new Carolina Card, please contact the
Distance
Education Office to request a semester-long barcoded library card.
This barcode will enable you to register for interlibrary loan service
through ILL Express!. More information on library services
for Distance Education students is available
here.
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