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Scan and Deliver Policies

Document Delivery Supervisor: William Boland

Phone: (803) 777-1714, Fax: (803) 777-9503
E-mail: bolandw@mailbox.sc.edu
Hours: 9:00 a.m. - 5:30 p.m., Monday - Friday

Scan and Deliver Home

Fees

Copyright Information
Contact information

General Policies: This service is available at no charge to students registered with the USC-Columbia Distance Education Office who live outside of Richland and Lexington Counties (SC), students registered with the USC-Columbia Office of Student Disability Services, USC Columbia staff members, USC Columbia graduate students, and faculty members at any of the University of South Carolina campuses.

If you are registered with the Office of Student Disability Services, please contact the Document Delivery Supervisor.

If you are a Distance Education student and would like to change your status in the ILL Express! system so that you can use this service, please contact the Document Delivery Supervisor.

All Scan and Deliver requests should be submitted through ILL Express! You must be registered for our ILL Express! service to use Scan and Deliver.

There is a limit of 50 pages for all article requests.

Logon to ILL Express!

Available Items: Items held in paper format (not electronic) by Thomas Cooper Library, the Business Library, the Music Library, the Math Library, and the Library Annex are available through this service. Items held by the South Caroliniana Library are not available through Scan and Deliver. We will scan and deliver journal articles and book chapters. Items held in microfiche or microfilm format may be scanned if time allows.

If you are a Distance Education student and you would like to have a book mailed to you, please use the Circulation Department's Distant Education Request form, after reading the Guidelines listed at the bottom of that page.

Faculty Information:

Our new Scan and Deliver service supplies articles from the University Libraries' collections directly to your desktop. This service is available at no charge to faculty members at any of the University of South Carolina campuses.

Items held in paper format (not electronic) by Thomas Cooper Library, the Business Library, the Music Library, the Math Library, and the Library Annex are available through this service. Items held by the South Caroliniana Library are not available through Scan and Deliver. We will scan and deliver journal articles and book chapters.

All Scan and Deliver requests should be submitted through ILL Express! You must be registered for our ILL Express! service to use Scan and Deliver.

You may wish to designate an authorized user to place requests for you using your account. Please do not have assistants use their own ILL Express! accounts for faculty orders. You may add or delete authorized users through the ILL Express! Main Menu by clicking on the Change User Information button near the bottom of the menu.

Turnaround time: Average turnaround time for requests is two working days. If - after two business days - you have not received your article, or you need to have an item re-sent, please contact the Document Delivery Supervisor.

Rush orders: Please contact us directly if you have a Rush request.

Fees: There is no charge for the Scan and Deliver service.

Delivery Method: All Scan and Deliver articles are delivered directly to your desktop through ILL Express!. Articles are delivered in PDF format and can be read with Adobe's Acrobat Reader, available at no cost from Adobe. You may also download the files and view them using Adobe Acrobat.

Articles are available through your ILL Express! account and are accessible for 30 days. If you mistakenly delete an article during that time, please contact the Document Delivery Supervisor to have it reinstated.

To sign up for electronic delivery:

Logon to ILL Express! using your username and password.
On the Main Menu, scroll down to the Review Personal Information area. Click on the Change User Information button.
Answer "Yes" to the question "Electronic Delivery if Possible (via web through ILL Express!)."
While reviewing your personal information please make sure that the current e-mail address listed on your account is valid to ensure proper delivery of notifications when your articles have arrived.
When you are finished using ILL Express!, exit by clicking on the Exit ILL Express! button at the top of the Main Menu.
If you are using a public access workstation, you should clear your web browser's history file and exit from the browser.

To view/print electronically delivered articles.

Logon to ILL Express! using your username and password.
On the Main Menu, scroll down to the View area. Click on the Electronically Received Items button. This will display all the requests that you have available via electronic delivery.
You will need Adobe Acrobat and Internet Explorer or Netscape to view your articles. To download Adobe Acrobat for free, visit the Adobe Download Page. To download the latest version of Netscape for free, visit the Netscape Download Page.
Select the request you wish to view/print by clicking on the pdf icon link. Adobe Acrobat will open automatically and display the selected article.
Within Adobe Acrobat, you may read or print the article. Directions for saving to a disk or your hard drive are below.
After you have read or printed the article, click on the Delete button. This will remove the article from your outstanding requests list, but the article will remain available on the ILL Express! server for 5 more days. Call the Document Delivery Supervisor within this time period if you would like to reinstate the article after deleting it.
When you are finished using ILL Express!, exit by clicking on the Exit ILL Express! button at the top of the Main Menu.
If you are using a public access workstation, you should clear your web browser's history file and exit from the browser.

To save electronically delivered articles.

Logon to ILL Express! using your username and password.
On the Main Menu, scroll down to the View area. Click on the Electronically Delivered Items button. This will display all the requests that you have available via electronic delivery.
Find the request you want to save. Right click on the pdf icon link.
If you are using Internet Explorer as your browser, select Save Target As. If you are using Netscape as your browser, select Save Link As.
Specify where you want the articles saved and name the file.
After saving the article, you may view it using Adobe Acrobat.
After you have saved the article, click on the Delete button. This will remove the article from your outstanding requests list, but the article will remain available on the ILL Express! server for 5 more days. Call the Document Delivery Supervisor within this time period if you would like to reinstate the article after deleting it.
When you are finished using ILL Express!, exit by clicking on the Exit ILL Express! button at the top of the Main Menu.
If you are using a public access workstation, you should clear your web browser's history file and exit from the browser.

WARNING CONCERNING COPYRIGHT RESTRICTIONS

Fair use, as determined by U.S. Copyright law, Title 17, Copyrights, United States Code section 107, allows for the reproduction of copyrighted material for criticism, comment, news reporting, teaching (including multiple copies for classroom use), scholarship, or research. The categories used in determining fair use are:

(1) the purpose and character of the use, including whether such use is of a commercial nature or is for nonprofit educational purposes;

(2) the nature of the copyrighted work;

(3) the amount and substantiality of the portion used in relation to the copyrighted work as a whole; and

(4) the effect of the use upon the potential market for or value of the copyrighted work.

U.S. copyright law, Title 17, Copyrights, United States Code, strictly limits the ability of the Interlibrary Loan staff to obtain journal articles. Under section 108(d), "Limitation on exclusive rights: Reproduction by libraries and archives," libraries are authorized to furnish a photocopy. 108(d)reads:

"The rights of reproduction and distribution under this section apply to a copy, made from the collection of a library or archives where the user makes his or her request or from that of another library or archives, of no more than one article or other contribution to a copyrighted collection or periodical issue, or to a copy or phonorecord of a small part of any other copyrighted work, if-

(1) the copy or phonorecord becomes the property of the user, and the library or archives has had no notice that the copy or phonorecord would be used for any purpose other than private study, scholarship, or research; and

(2) the library or archives displays prominently, at the place where orders are accepted, and includes on its order form, a warning of copyright in accordance with requirements that the Register of Copyrights shall prescribe by regulation."

If a user requests more than one article from one issue of a journal, the Interlibrary Loan Department staff must pay a copyright fee through the Copyright Clearance Center or must purchase the article from a commercial vendor. If a user makes a request for, or later uses, a photocopy for purposes in excess of "fair use," that user may be liable for copyright infringement. The Interlibrary Loan Department staff reserves the right to refuse to accept a copying order if, in our judgment, fulfillment of that order would involve violation of the copyright law.

The National Commission on New Technological Uses of Copyrighted Works (CONTU) has developed a set of guidelines to assist libraries in fulfilling their duties while adhering to copyright law. CONTU guidelines (or the "suggestion of five") permits the copying during a calendar year of no more than five articles from a single journal title, not owned by the library, dated within the past five years. This means that the Interlibrary Loan Department staff can order a total of only 5 articles from a single journal title dated within the past 5 years regardless of how many users request articles from the same journal title. For articles obtained in excess of this number, the Library must pay a fee to the Copyright Clearance Center or must purchase the articles from a commercial vendor. The Interlibrary Loan Department staff reserves the right to restrict such purchases.

If you are interested in learning more about these issues, you can visit the Copyright Management Center hosted by Indiana University-Purdue University Indianapolis.

Document Delivery Supervisor: William Boland

(803) 777-1714 bolandw@mailbox.sc.edu

Administrative contact: Marna Hostetler, Head of Access Services

(803) 777-2805 hostetler@sc.edu

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University Libraries
The University of South Carolina
Columbia, South Carolina 29208
Phone: 803-777-3142
Fax: 803-777-4661